Privacy Policy

1. Introduction

AmazingDotAi, LLC ("Amazing.AI," "we," "us," or "our") operates the website amazing.ai and related products and services (collectively, the "Services"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, or otherwise interact with us.

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number, and company name when you request early access, fill out a contact form, or create an account
• Billing and payment information when you purchase a subscription
• Communications you send to us, including support requests and feedback
• Any other information you choose to provide

Information collected automatically:

• Device and browser information (type, operating system, screen resolution)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation paths
• Referring URL and search terms
• Cookies and similar tracking technologies (see Section 7)

Information from third parties:

• Data from integrated services you connect to our platform (e.g., Jobber, Housecall Pro, Cal.com, Google Sheets)
• Analytics data from providers such as Google Analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process your early access request and communicate with you about product availability
• Send you transactional emails, product updates, and marketing communications (with your consent)
• Improve, personalize, and optimize our Services
• Analyze usage trends and measure the effectiveness of our marketing
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: Third-party vendors who help us operate our Services (e.g., hosting, email delivery, analytics, payment processing). These providers are bound by contractual obligations to protect your data.
• Integrations: When you connect third-party services to your account, data may be shared with those services as necessary to provide the requested functionality.
• Legal requirements: When required by law, subpoena, court order, or government regulation.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: When you explicitly authorize us to share your information.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security assessments. Our Services are hosted on Google Cloud Platform infrastructure. While we take reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

• Essential cookies: Required for the operation of our Services.
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertising and measure campaign performance.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information.
• Opt-out: Unsubscribe from marketing communications at any time using the link in our emails or by contacting us.
• Data portability: Request a machine-readable copy of your data.

To exercise any of these rights, contact us at hello@amazing.ai.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To submit a request, contact us at hello@amazing.ai.

10. International Users

Our Services are operated from the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to the transfer of your information to the United States, which may have different data protection laws than your jurisdiction.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at hello@amazing.ai.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

AmazingDotAi, LLC
Made with ♥ love in Atlanta, GA
hello@amazing.ai